Accessibility at Storage Holloway
Storage Holloway is committed to providing an inclusive and accessible self storage experience for all customers in the Holloway area. We want everyone to be able to access information about our storage units, prices, and services in a clear and convenient way, whether you visit us online or at our accessible Storage Holloway facility.
Our Accessibility Commitment
We aim for our website and digital services to be accessible to the widest possible audience. Our goal is to align with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, while improving usability for all users looking for storage in Holloway and nearby areas.
We are continually working to review and improve accessibility across our website and digital content. This includes updating content, checking templates, and monitoring new features so that customers can easily compare storage units, check availability, and plan their visit to Storage Holloway.
Screen Reader Compatibility
Our website is designed to work smoothly with modern screen readers and assistive technologies. We aim to provide clear page titles, logical heading structures, and descriptive text for images where they add important information about our storage services.
We also avoid using images as the only way of conveying essential information about Storage Holloway, such as pricing or key features of our storage units. Where images are used, we work to ensure that alternative text accurately reflects the content and purpose of the image.
Keyboard Navigation
Users should be able to access the main features of our website using only a keyboard. This includes the ability to move through menus, forms, and content without relying on a mouse. We aim to provide a clear visual focus indicator so users can see where they are on the page at all times.
Our navigation is structured so that customers searching for accessible storage in Holloway can quickly reach key pages, such as unit sizes, opening hours, and important customer information, using straightforward keyboard commands like Tab, Shift plus Tab, and Enter.
Text, Colour and Layout
We strive to use clear, simple language and consistent layouts to help all visitors find what they need. Text is written to be understandable, and headings are used to break content into manageable sections. Where possible, we avoid complex jargon and explain any necessary terms related to storage in Holloway.
We aim to maintain sufficient colour contrast between text and background so that content remains readable for users with vision impairments. Important information is not communicated through colour alone, helping ensure everyone can understand our storage options and policies.
Ongoing Improvements
Accessibility is not a one time task. We regularly review our website and may make changes or introduce new features to support a more accessible experience. As we update our services and information for Storage Holloway customers, we continue to check that these changes are in line with WCAG 2.1 AA principles.
Feedback and Accessibility Requests
We welcome feedback from customers and visitors about the accessibility of our website and our Holloway storage facility. Your comments help us identify issues, prioritise improvements, and make sure our services work for as many people as possible.
If you experience any difficulty using our website, encounter a barrier when booking or managing storage online, or need information in an alternative format, you can contact us using the contact form on our website or by visiting the Storage Holloway office during opening hours. Please include details about the page or service you were using and the type of problem you encountered.
We will review all accessibility requests and concerns and aim to respond within a reasonable timeframe. Where possible, we will offer an accessible alternative or work to resolve the issue so that you can access the information or service you need.
Storage Holloway is committed to continuing improvements so that our storage services in Holloway remain as accessible and welcoming as possible for every customer.
